IT Business Analyst Lead

Published date: 2021/03/29
  • Location: Mississauga, Ontario, Canada

The IT Business Analyst Lead is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

  • Have extensive experience working in the banking sector, dealing with Payments, Billing, Liquidity technology teams.
  • Well versed with AGILE/SAFe methodologies.
  • Must be very good at data analysis & investigations.
  • Having some understanding of Bigdata, microservices, API technologies is a plus.
  • Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
  • Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
  • Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
  • Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
  • Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
  • Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 6-10 years of experience in business analysis or systems analysis
  • Demonstrated expertise in presenting and using planning tools
  • Proven diplomatic and analytical skills
  • Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Citi Canada is an equal opportunity employer. Accordingly, we will make accommodations to respond to the needs of people with disabilities (including, without limitation, physical and mental health disabilities) during the recruitment process and otherwise in accordance with law. Individuals who view themselves as Aboriginals, members of visible minority or racialized communities, and people with disabilities are encouraged to apply.

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Citi Canada
Full-time

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